For private duty home care agencies
Families Pick The Agency
That Shows Who's
Coming To The Door.
SproutHelm puts your caregivers' profiles on your website. Families browse, ask real questions in guarded chat, and commit faster — and because caregivers join agencies that celebrate them, the same page becomes your best recruiting ad.
Turn Website Visitors Into Clients
An embeddable widget that lets families explore your caregivers' experience, languages, and specialties — then start a real conversation. A concierge for your website that captures every lead.
- Captures lead info and syncs to your CRM automatically
- AI guardrails on every chat — contact details stay on-platform, solicitation blocked automatically
- AI matchmaking and chat fallback when caregiver is unavailable
- Full admin visibility and notifications — jump in anytime
- Aggregated insights on what families ask about most
The question every owner asks
"Won't families just hire our caregivers directly?"
That risk already exists — every family meets your caregiver in person within a week and has her number soon after. SproutHelm only touches the pre-contract window, and it's the one place the conversation can actually be supervised. This is the most monitored contact your caregivers will ever have with a family.
Contact details stay on-platform
Phone numbers, emails, and addresses are automatically blocked from being exchanged in chat — in both directions.
Direct-hire talk is flagged
AI monitoring flags any conversation drifting toward off-the-books arrangements and alerts your admin team instantly.
Caregivers control their profiles
Caregivers choose what to share and when they're available to chat. No surnames, no personal contact info, no surprises.
The other side of the widget
Caregivers join agencies that show them off.
The caregiver shortage is the hardest problem in home care — and recognition is a hiring weapon. The same profiles that win families double as your recruiting page.
A professional identity
Public profiles with tenure, specialties, and their own words — your caregivers are professionals, not interchangeable hands, and your website finally says so.
Applicants chat with your team
A "join our team" side of the widget lets caregiver applicants ask your current caregivers what it's really like — your best people become your best recruiters.
Recognition that retains
Caregivers who are seen, thanked, and chosen by families have one more reason to stay — and every month of retention saves you a hire.
Beyond the widget
The full agency platform, when you're ready.
The widget is the wedge. Underneath it sits everything else a private duty agency needs to run.
Recruiting
Help applicants apply faster. Auto-collect TB tests, HCA certs, and licenses. Reviewable video interviews — you stay in control of every hire.
Scheduling
Caregiver availability, recurring shifts, time logging, payment approvals, and invoicing — without the spreadsheets.
EVV & activity tracking
GPS-verified check-ins, post-shift reports, and audit trails. The compliance evidence you need for EVV and Medicaid waiver work.
Training & comms
Adaptive training modules, read-receipted announcements, and training-gated shift access — so compliance is enforceable, not aspirational.
From the Blog
Insights for Growing Agencies
Practical advice on recruitment, operations, and scaling your private duty home care agency.
What Drives 5-Star Home Care Reviews? The Intangibles Families Actually Remember
Why strong reviews come from consistency, dignity, communication, and the little details families never forget.
Read article
How to Onboard a New Caregiver in 48 Hours Without Cutting Corners on Compliance
The 48-hour framework that separates what needs to be synchronous from what can be async.
Read article
The Hidden Cost of Scheduling Chaos: What Agencies Actually Lose
Everyone knows scheduling is painful. Almost no one knows how much it actually costs.
Read articlePricing
The widget is free forever.
The full platform is free for our first 10.
Some math first: one new client is $4–5k a month in billed hours, and replacing one caregiver costs $1–3k plus weeks of churn. The widget attacks both — which is why we can afford to start free. We're hand-picking 10 design partners to shape the platform with us: free access while we're in beta, founding pricing locked for life after.
Starter
forever — no credit card
- Embeddable chat widget on your website
- Up to 5 caregiver profiles
- Lead capture with email notifications
- AI moderation on all chats
- Basic analytics dashboard
- SproutHelm branding on widget
Design partner
for our first 10 agencies — founding pricing locked for life when we exit beta
- Everything in Starter, plus:
- Unlimited caregiver profiles
- White-labeled widget — your brand only
- CRM sync (HubSpot, Salesforce, etc.)
- Scheduling & shift management
- EVV-ready GPS check-ins & audit logs
- Recruiting workflow with credential capture
- Training modules & compliance tracking
- White-glove onboarding
FAQ
Frequently Asked Questions
Most agencies are fully up and running within a day. We handle the onboarding with you, import your existing caregiver roster, and get the chat widget embedded on your site — all in one session.
Most private duty / non-medical home care agencies aren't HIPAA covered entities, so HIPAA usually doesn't apply to your day-to-day operations. That said, we treat your data with HIPAA-grade controls regardless: encryption at rest and in transit, role-based access, and full audit logs. The bigger commitment is this — your data is yours. Your caregivers are yours. Your client relationships are yours. We don't sell, share, or use any of it to train models or recruit for other agencies.
If you take Medicaid waiver dollars, you need EVV under the 21st Century Cures Act. Our GPS-verified check-ins, post-shift reports, and audit logs are designed to satisfy EVV requirements. State aggregator integrations (Sandata, HHAeXchange, Tellus) are on the roadmap — talk to us about your specific state and we'll tell you exactly where we are.
We have native apps on iOS and Android for the best experience, but everything also works through a mobile web browser — no download required.
You embed a small code snippet on your website (or share a standalone link). Visitors see your caregivers' profiles, pick one that matches their needs, enter their contact info, and start chatting. Every conversation is AI-moderated and visible to your admin team.
That risk exists today, without SproutHelm — every family meets your caregiver in person and has her number within a week. The chat is the one interaction that can actually be supervised: contact details are blocked from being exchanged, AI flags any drift toward off-the-books arrangements, and your admin team is alerted instantly. It's the most monitored contact your caregivers will ever have with a family.
You set a small per-conversation incentive — most agencies treat it like a slice of their existing referral-bonus budget, and chats that lead to a new client can pay a larger bonus. Caregivers choose their own availability, chat from their phone, and get a public profile that treats them as the professionals they are. In our experience the recognition matters as much as the money.
Absolutely. You can request access to our sandbox — a fully simulated agency dashboard with sample data — so you can explore every feature at your own pace before making a decision.
You talk to a real person — usually the founder. No chatbots, no ticket queues, no offshore tier-one. If you have a problem, it gets fixed by someone who built the product.
See the widget in action
We built a fully simulated agency website so you can experience the chat widget exactly how your families will.
Ready to grow your agency?
See how SproutHelm turns your website into a lead engine — and your caregivers into your best recruiters.