For private duty home care agencies
Families Find Your
Caregivers. You Get
The Clients.
An embeddable widget that lets families browse your caregivers, ask questions, and start real conversations — directly from your website. Every chat is a lead you own.
Turn Website Visitors Into Clients
An embeddable widget that lets families explore your caregivers' experience, languages, and specialties — then start a real conversation. A concierge for your website that captures every lead.
- Captures lead info and syncs to your CRM automatically
- AI-moderation to ensure no misinformation or reputation damage
- AI matchmaking and chat fallback when caregiver is unavailable
- Full admin visibility and notifications — jump in anytime
- Aggregated insights on what families ask about most
Beyond the widget
The full agency platform, when you're ready.
The widget is the wedge. Underneath it sits everything else a private duty agency needs to run.
Recruiting
Help applicants apply faster. Auto-collect TB tests, HCA certs, and licenses. Reviewable video interviews — you stay in control of every hire.
Scheduling
Caregiver availability, recurring shifts, time logging, payment approvals, and invoicing — without the spreadsheets.
EVV & activity tracking
GPS-verified check-ins, post-shift reports, and audit trails. The compliance evidence you need for EVV and Medicaid waiver work.
Training & comms
Adaptive training modules, read-receipted announcements, and training-gated shift access — so compliance is enforceable, not aspirational.
From the Blog
Insights for Growing Agencies
Practical advice on recruitment, operations, and scaling your private duty home care agency.
What Drives 5-Star Home Care Reviews? The Intangibles Families Actually Remember
Why strong reviews come from consistency, dignity, communication, and the little details families never forget.
Read article
How to Onboard a New Caregiver in 48 Hours Without Cutting Corners on Compliance
The 48-hour framework that separates what needs to be synchronous from what can be async.
Read article
The Hidden Cost of Scheduling Chaos: What Agencies Actually Lose
Everyone knows scheduling is painful. Almost no one knows how much it actually costs.
Read articlePricing
The widget is free forever.
The full platform is free for our first 10.
We're hand-picking 10 design partners to shape the platform with us. Free access while we're in beta, founding pricing locked for life after.
Starter
forever — no credit card
- Embeddable chat widget on your website
- Up to 5 caregiver profiles
- Lead capture with email notifications
- AI moderation on all chats
- Basic analytics dashboard
- SproutHelm branding on widget
Design partner
for our first 10 agencies — founding pricing locked for life when we exit beta
- Everything in Starter, plus:
- Unlimited caregiver profiles
- White-labeled widget — your brand only
- CRM sync (HubSpot, Salesforce, etc.)
- Scheduling & shift management
- EVV-ready GPS check-ins & audit logs
- Recruiting workflow with credential capture
- Training modules & compliance tracking
- White-glove onboarding
FAQ
Frequently Asked Questions
Most agencies are fully up and running within a day. We handle the onboarding with you, import your existing caregiver roster, and get the chat widget embedded on your site — all in one session.
Most private duty / non-medical home care agencies aren't HIPAA covered entities, so HIPAA usually doesn't apply to your day-to-day operations. That said, we treat your data with HIPAA-grade controls regardless: encryption at rest and in transit, role-based access, and full audit logs. The bigger commitment is this — your data is yours. Your caregivers are yours. Your client relationships are yours. We don't sell, share, or use any of it to train models or recruit for other agencies.
If you take Medicaid waiver dollars, you need EVV under the 21st Century Cures Act. Our GPS-verified check-ins, post-shift reports, and audit logs are designed to satisfy EVV requirements. State aggregator integrations (Sandata, HHAeXchange, Tellus) are on the roadmap — talk to us about your specific state and we'll tell you exactly where we are.
We have native apps on iOS and Android for the best experience, but everything also works through a mobile web browser — no download required.
You embed a small code snippet on your website (or share a standalone link). Visitors see your caregivers' profiles, pick one that matches their needs, enter their contact info, and start chatting. Every conversation is AI-moderated and visible to your admin team.
Absolutely. You can request access to our sandbox — a fully simulated agency dashboard with sample data — so you can explore every feature at your own pace before making a decision.
You talk to a real person — usually the founder. No chatbots, no ticket queues, no offshore tier-one. If you have a problem, it gets fixed by someone who built the product.
See the widget in action
We built a fully simulated agency website so you can experience the chat widget exactly how your families will.
Ready to grow your agency?
See how SproutHelm turns your website into a lead engine and your operations into a growth machine.